Maximiliana C.

Maximiliana C. is an experienced technical support engineer and software development instructor currently serving as a Senior Technical Support Engineer at Draftable since November 2023. With a track record of improving client experiences and reducing support escalations, Maximiliana has effectively resolved technical issues, leading to significant decreases in response times. Previous roles include Senior Associate Technical Support Engineer at iManage, Technical Support Engineer at Extra Card, Software Engineer at Snap eHealth, and Associate Instructor at ThriveDX. Maximiliana's technical proficiency encompasses SQL querying, API integration, and full-stack application development, complemented by a Bachelor of Arts in French Language and Literature from Beloit College and a Full Stack Software Engineering certification from General Assembly.