KF

Karl Feicht

Team Lead Customer Success at Drooms

Karl Feicht has a diverse work experience spanning different industries and roles. In 2015, they started their career as an Intern Lecturer at Europahaus, where they taught 10th graders about the European Union, gaining experience in the educational field and leadership skills. From 2015 to 2016, they worked as a Lecturer at IBB Institut für Bildung und Beruf, teaching subjects like English and Social Studies to students aged 16 to 24. In 2016, they joined Apple as a Senior iTunes Store Advisor, specializing in account security. During their time there, they provided expert guidance to customers. In 2018, they joined Drooms as a Project Manager, and subsequently progressed to roles such as Customer Service Manager and Senior Customer Service Manager. Currently, they hold the position of Team Lead Customer Success at Drooms, demonstrating their ability to lead and manage a team.

Karl Feicht attended Chestermere High School, but the duration and any degrees or fields of study completed are not specified. From 2007 to 2013, they pursued a Bachelor of Arts (B.A.) degree in Political Science and Philosophy at The University of Lethbridge. In addition to their formal education, Karl obtained a certification in GDPR Compliance: Essential Training from LinkedIn in October 2020.

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Previous companies

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Timeline

  • Team Lead Customer Success

    January, 2022 - present

  • Senior Customer Service Manager

    April, 2020

  • Customer Service Manager

    November, 2018

  • Project Manager

    April, 2018

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