Ryan P.

Ryan P. has a diverse work experience spanning various industries and roles. Ryan is currently the Vice President of Product Marketing at DTiQ, where they lead the company's efforts in providing video intelligence, analytics, and managed solutions to the Restaurant, Convenience Store, and Specialty Retail industries. Ryan has played a key role in the company's growth and innovation, including the development of COVID SmartAudits™, Speed of Service AI, and AI fraud analytics.

Prior to their current role, Ryan served as the Vice President of Customer Success at DTiQ, where they focused on driving product adoption, ensuring a positive customer experience, and accelerating growth. Ryan successfully grew the Customer Success Manager team and played a key role in product planning and roadmap decisions.

Before joining DTiQ, Ryan held the position of Director of Customer Success and Product Innovation at another company, where they led product enhancements and redesigns based on customer feedback. Ryan also managed the customer success function and implemented initiatives such as a voice of the customer program, System Health Monitoring project, and a digital adoption platform.

Ryan's earlier experiences include serving as a Senior Customer Success Manager at DTiQ, where they acted as a trusted advisor to senior stakeholders and conducted onboarding and product review sessions for enterprise clients. Ryan also worked as a Customer Success Team Lead and Customer Success Manager at 360iQ, where they mentored and advised Customer Success Managers, conducted onboarding and product demonstration sessions, and collaborated with cross-functional teams.

Outside of the technology industry, Ryan co-founded Acadia Partners LLC., a business that provided all-natural alternatives to customers nationwide. Ryan negotiated contracts with large box stores and developed a successful online presence. Furthermore, Ryan gained experience as a Human Resources Specialist in the U.S. Army National Guard and as a Judicial Intern at Bergen County Superior Court.

Throughout their career, Ryan has demonstrated strong leadership, strategic planning, and customer-focused skills, contributing to the growth and success of the companies they have worked for.

Ryan P. obtained a Bachelor's degree in Liberal Arts and Sciences/Liberal Studies from Ramapo College of New Jersey in 2013. Additionally, they are currently pursuing a Master of Business Administration (MBA) degree with a focus on Technology Commercialization and Innovation at Rutgers University. Ryan is expected to complete their MBA program in 2024.