Sales Manager

About Dubber

Dubber is the world's leading conversation platform used by some of the world’s largest communication networks. We are proud to offer innovative products that enable any business to unlock the potential in every conversation through AI-enriched conversational data. 

Already adopted as core network infrastructure by hundreds of global communications services and applications worldwide, Dubber is specifically designed to help service providers to differentiate, drive new revenues and improve customer retention.

Dubber is listed on the Australian Stock Market (ASX:DUB) with offices in Melbourne, Sydney, London, Oxford, and Dallas.

Role Overview

The Sales Manager Americas serves as a vital member of the Americas sales team, providing assistance in managing the sales team and ensuring the achievement of sales targets. This position plays a pivotal role in driving sales performance, partner management, fostering team collaboration, and maintaining high levels of customer satisfaction. The Sales Manager Americas works closely with the SVP Sales Americas to develop and implement effective sales strategies while also taking on direct leadership responsibilities in their absence.

At the core of Dubber’s growth strategy is our focus on enabling our existing partners (such as Service Providers) and their sales communities to constantly sell Dubber services while bringing on new Service Provider relationships. In addition to the management aspects of the role, the Sales Manager Americas will directly drive the growth in a group of priority partners and set the example for the team in aligning their partners with Dubbers strategic goals. 

Key Responsibilities:

• Sales Strategy: Ongoing assessment of existing and new partner engagement levels and drive team activity that aligns the partner relationships to the strategic goals of Dubber. 
• High performance team culture: Build, lead & inspire a world class sales team
• Drive yield from current partners: Fine tune the engagement model of the current Partner Mangers to accelerate growth from existing Partner relationships
• Grow the Dubber footprint: Win and onboard new Partners as they have a demand for Dubber services. 
• Achieve targets: Drive sales strategies and tactical growth initiatives to consistently achieve revenue, subscriber growth, ARPU, retention and profitability targets
• Instigate core disciplines: Establish the appropriate reporting framework, operating cadence & sales team disciplines capable of creating a high performing culture coupled with predictable financial performance
• Functional alignment: Develop strong relationship and clear lines of responsibility with EVP Global Alliances, Chief Commercial Officer and Global Head of Product  
• Develop strong relationships: In conjunction with the EVP Global Channels, cultivate relationships with key leaders across all partners, including SP’s, Communication Solutions providers and major Tier 1 Resellers
• Analyze sales data, KPIs, and performance metrics to evaluate the effectiveness of sales strategies and initiatives.
• Prepare regular reports and presentations for management, highlighting sales performance, trends, and areas for improvement. 
• Pipeline & forecast management: Develop & provide detailed pipeline data, sales forecasts, as well reports on the projected growth of the Dubber user base across the Americas business
• The face of the business: As and when required, represent the Dubber brand at key industry & customer events, conferences and Dubber roadshows
• Capture industry feedback: Constantly provide feedback to the Dubber product, marketing & technology teams regarding the changing needs of the Americas market

Experience & Education:

• Business, Marketing or related degree qualifications
• Previous experience in sales management or a similar leadership role.
• Thorough appreciation & demonstrated track record in operating through a combination of the Science of Sales Leadership and highly constructive, Humanistic Leadership
• Deep experience in the SaaS industryDeep understanding of channel-centric GTM models 
• Reasonably understanding of the Telecommunication Deep understanding of solution selling methodologies coupled with hands-on understanding of Salesforce.com (or other CRM platforms)
• Ideally, exposure to a start-up/scale-up, rapid growth style environments
• Although not a technical role, ability to understand technical requirements is very beneficial
• Track record of working across multiple functions, both collaboratively and independently
• Ability to travel up to 50% as needed.

Skills, background & attributes:

• Strong team player, combined with the ability to call the shots and gain followship
• Combination of street smarts with reasonably deep cognitive horsepower
• Excellent communication skills across a broad array of personality types
• Outstanding social skills
• Persistent, resilient, high energy & can-do approach
• Calm, reassuring and persuasive demeanour
• Curious, rapid learner with the ability to consume & contextualise large amounts of new information
• A complete belief in the amazing power of the Cloud

Why Dubber?

• Competitive salary, bonus and share options on offer!
• 20 days paid vacation leave annually, with an extra 5 days after 1 year!
• Generous Paid Parental Leave options!
• Growing SaaS company where no two days will be the same with limitless opportunities!
• Global locations with flexible working options!
• Collaborative and supportive teammates!

Apply Now

We will be reviewing applications as they come in so don't wait, apply today or reach out for a confidential chat recruit@dubber.net

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