Juliana Mendoza, CRME

Juliana Mendoza, CRME, has a diverse work experience in the hospitality industry. Juliana currently works at Duetto as a Data Quality Manager, where they began in April 2021. Prior to this role, they served as a Deployment and Support Analyst EMEA from October 2019 to April 2021.

Earlier in their career, Juliana held the position of Revenue Manager at Hard Rock Hotel London from March 2019 to August 2019. Juliana also worked at Great Western Railway (GWR) as part of their revenue team from October 2018 to March 2019.

Before joining GWR, Juliana served as a Cluster Revenue Manager at COMO Hotels and Resorts from July 2016 to October 2018. Juliana briefly worked as the Director of Revenue and Customer Sales at Shangri-La Hotels and Resorts in the first half of 2016.

In 2015, Juliana held two positions. Firstly, they worked as a Revenue Manager at InterContinental Hotels Group (IHG®) for a short duration from September 2015 to October 2015. Juliana also worked as a Cluster Revenue Manager at Carlson Rezidor Hotel Group from March 2015 to August 2015. In this role, they managed revenue optimization for Radisson Blu and Park Inn by Radisson properties.

Juliana's career began in 2006 at Hilton Worldwide, where they held multiple roles. Juliana worked as a Cluster Revenue Manager from June 2011 to July 2013. Prior to that, they served as a Revenue Analyst from March 2010 to May 2011, generating reports and analyzing revenue data. Juliana also worked as a Front of House Manager at the Glasgow Grosvenor location from May 2008 to February 2010. Juliana began their career at Hilton as a Front Office Manager at the Washington location from August 2006 to April 2008.

Before joining Hilton, Juliana worked as a Front Desk Supervisor at Mandarin Oriental Hotel Group from April 2005 to July 2006, overseeing front office activities and group duties.

Overall, Juliana Mendoza, CRME, has a wealth of experience in revenue management, data analysis, and front office operations within the hospitality industry.

Juliana Mendoza, CRME, has a diverse education history in the field of hospitality and management. Juliana earned a Bachelor of Science degree in Hospitality Management & Tourism from Sheffield Hallam University, which they attended from 2010 to 2015. Prior to that, they obtained an Associate's degree in Hotel Management & Tourism, with a focus on Hotel Operations, from the Swiss Hotel Management School, where they studied from 1998 to 2000. Juliana completed their high school education at Colegio de la Presentacion, receiving a High School Diploma in 1996.

In addition to their formal education, Juliana has acquired several certifications to further enhance their skills and knowledge. Juliana obtained certifications in Hotel Operations from the American Hotel & Lodging Association in Partnership with SHMS in June 2000. Subsequently, they participated in the Positive Volunteering Part I, II, and III programs offered by the Volunteer Centre Westminster in March 2014. Juliana also completed the Excel VBA Intro Intermediate 2010 course at Best STL-London in August 2013.

Most notably, Juliana is a Certified Revenue Management Executive (CRME), which they obtained through HSMAI Region Europe. However, specific details about the month and year of obtaining this certification were not provided. Apart from their educational pursuits, Juliana has demonstrated an interest in cloud technology by obtaining certifications such as AWS Cloud Quest: Cloud Practitioner and AWS Certified Cloud Practitioner from Amazon Web Services in July 2023 and April 2023, respectively.