Carlotta Serra is the Internal Audit & Process Analysis Manager at Duferco Energia SpA since December 2021, where responsibilities include leading a team to ensure compliance with company policies, developing process improvement initiatives, and collaborating with senior management to mitigate risks. Previous experience at PwC Italy as a Senior Associate in Risk Assurance Services involved team and project management, as well as providing Audit Support and Internal Audit services. Carlotta also held positions at EY in People Advisory Services and began a career as a Sales Assistant in the fashion market. Educational qualifications include a Master's degree in Management Engineering from Università degli Studi di Genova and a Bachelor's degree in Ingegneria Elettronica e Tecnologie dell'Informazione from the same institution, supplemented by an Erasmus+ program at Reykjavik University.