Sonia Martin

Sonia Martin possesses extensive experience in customer success and operations, currently serving as Senior Manager of Customer Success and Operations at Dutch Bros Coffee since November 2014. Prior roles at Dutch Bros Coffee include Customer Success and Operations Manager, Customer Experience Operations & Systems Coordinator, Communications Specialist, and Broista. Sonia’s professional journey also includes a period as a Claims Adjuster at Progressive Insurance from 2017 to 2018, and earlier positions as a Salesperson at Nordstrom and Assistant Manager at PACSUN. Sonia holds a Bachelor of Science in Journalism and Communication with a focus on Advertising, as well as a minor in Business Administration, both from the University of Oregon.