Michele Floeckher is a seasoned professional with extensive experience in R&D operations and customer success. Currently serving as Senior Director of R&D Operations & Customer Success Enablement at Dutchie, Michele has also held significant positions at Shopify as Director of R&D Operations and Product Operations Lead. Previous roles include Director of Product Management, Director of Customer Success & Operations, and Regional Manager at edX, as well as Solutions Director and Manager at TRACE International, Inc., and Researcher at Westbourne Communications. Michele's academic background includes a Master of Science from The London School of Economics and Political Science and a Bachelor of Science from Vanderbilt University.
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