Jean-Claude Dufau has significant experience in HR and payroll services management, currently serving as BPS Delivery Manager & BPS Automation at DXC Technology since October 2018, where responsibilities include providing services to a major European banking group and implementing new HR solutions. Prior to this role, Jean-Claude was a BPO HR Transition Manager and Solution Leader at HP from August 2006 to September 2018, focusing on developing and implementing Future Mode of Operations. Earlier experience includes serving as European BPO Service Transformation and Process Manager at Affiliated Computer Services and as HR Shared Service Manager and HRIS Manager at Motorola, overseeing employee service center operations. Jean-Claude holds degrees in IT/Computer Engineering and Mathematics from Université Paul Sabatier Toulouse III.
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