Angela Balila

Angela Balila is a seasoned professional with extensive experience in credit assessment and customer service within the financial services sector. Currently serving as a Credit Assessment Specialist at Dynamic Business Outsourcing Solutions since November 2022, Angela expertly performs comprehensive evaluations of complex credit applications, ensures adherence to compliance standards, and fosters strong relationships with brokers and sales teams. Previous roles include Settlement and Construction Officer at BC Invest, where Angela managed settlement processes and documentation, and Mortgage Loan Consultant at Westpac, involved in the pre-settlement and settlement team. Angela also gained experience as a Complaints Manager at Telstra, resolving customer issues through effective communication. Angela holds a diploma in Office Management and Supervision from the Polytechnic University of the Philippines.