Delphine Dyèvre-Hamon

Team Lead Customer Success Manager at EasyMovie

Delphine Dyèvre-Hamon has over 8 years of work experience in customer service, social media management, and executive team roles. Delphine began their career in 2012 as Social Media Manager for Newsring, where they increased the number of Facebook fans by 233%. In 2014, they joined Sciences Po as Social Media Manager, where they published and edited news on their main social accounts and managed social media training for staff and students. From 2016-2019, they worked at Go People - more than a courier company, where they were the Customer Service Manager and part of the executive team. In this role, they recruited, trained, coached, and managed Customer Service Representatives and Account Managers. In 2019, they began their current role as Senior Customer Success Manager - Entreprise Accounts at EasyMovie.

Delphine Dyèvre-Hamon has a diverse educational background. Delphine began their studies in 1990 at Ecole Jeannine Manuel, where they earned their High School Diploma in Literature in 2005. Delphine then went on to pursue a Bachelor of Arts in Politics, Economics & Society at Sciences Po Lille, which they completed in 2008. During this time, they also participated in a one-year exchange program at the Universidad de Chile in 2007. Following this, they earned a Master degree in Journalism at Sciences Po Lille in 2010. In 2011, they received an MS in Media Management from ESCP Business School. In addition to their formal education, Delphine Dyèvre-Hamon has obtained various certifications, including Cambridge English Advanced, Diplôme d’Espagnol comme Langue Etrangère (DELE), First Certificate, and TOEFL.

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Previous companies

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Timeline

  • Team Lead Customer Success Manager

    January 1, 2023 - present

  • Senior Customer Success Manager - Entreprise Accounts

    July, 2019