Doreen Kappelt has a diverse work experience in the hospitality industry spanning over several years. Doreen currently works as a Customer Care Professional at EasyPark Group since 2022. Prior to that, they held various roles at PARK NOW (now EasyPark), including Customer Care Professional from 2021 to 2023, Customer Care Representative from 2021 to 2022, and Customer Service Agent in 2021.
Before joining EasyPark, Doreen worked at Hilton Zurich Airport as a Reservations Agent from 2019 to 2021. Doreen also served as a Front Office Supervisor at Hilton Garden Inn Davos from 2020 to 2021 and as a Front Office Supervisor and Duty Manager at Hilton Zürich Airport from 2016 to 2019. Doreen'searlier experience includes working as a Front Office Agent at Hilton Zurich Airport from 2014 to 2016 and as a Chef de Rang at Hilton Frankfurt Airport from 2011 to 2014.
Doreen started their career at Hilton Berlin in 1997 and held various roles, including Demi Chef de Rang, Commis de Rang, and an Apprenticeship as a hotel specialist, before leaving in 2009. Overall, Doreen has extensive experience in customer service, front office operations, and reservations.
Doreen Kappelt attended Hilton Berlin from 1997 to 2000, where they obtained a degree in Hotelfachfrau. No specific field of study was mentioned.
Sign up to view 0 direct reports
Get started