Tiago Ravagnolli is an experienced Project & Delivery Manager at eBaoTech International since June 2011, overseeing major accounts that account for 60% of the company's revenue in Brazil, including AIG Seguros and Akad Seguros. Responsibilities include implementing the innovative InsureMO platform across various clients in the Americas and managing remote teams effectively to enhance profitability and operational efficiency. Tiago has a proven track record in reducing errors significantly and achieving substantial profitability improvements within challenging accounts. Previous roles include system development coordinator at Marsh Brasil and systems analyst at MetLife, with a focus on client-specific projects, including American Express Mexico. Tiago holds an MBA in Project Management from Veris - IBTA and a degree in Information Systems from Universidade São Judas Tadeu.
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