Joseph Dickson

Joseph Dickson has a diverse work experience spanning multiple industries. Joseph started their career in 2014 at Subway, where they worked as a Marketing Coordinator, excelling in both marketing and administration responsibilities. Joseph was recognized for their exceptional performance and customer service excellence, which led to fast-track promotions. In 2016, they took on the role of a Remote Ordering Customer Care Specialist, where they played a crucial role in delivering customer service excellence and managing customer comments for Subway's remote ordering platform. Joseph also handled escalated customer calls, emails, and app store reviews in Canada and Australia.

In 2019, Joseph joined CVS Health as a Pharmacy Technician, where they communicated with healthcare providers, insurance companies, and patients, filling an average of 500 to 800 prescriptions daily. Joseph also received and stored inventory and checked for outdated medications. In 2020, they were promoted to an Inventory Specialist role, where they provided exceptional customer service and coordinated with healthcare providers, insurance companies, and patients through various channels.

Joseph's most recent work experience is at Ebbo, where they currently serve as a Customer Service Team Lead - Fraud. The start date for this role is in May 2021. Further details about this role, such as responsibilities or duration, are not provided.

Joseph Dickson attended Southern New Hampshire University from 2019 to 2023, where they obtained a Bachelor's degree in Marketing/Digital Marketing. In addition to their degree, Joseph also obtained a certification as a Pharmacy Technician from the State of Connecticut in March 2020.