EBC Group
Ben Ridgway is an experienced professional in service management and delivery, currently serving as the Head of Service Management at EBC Group since October 2022, overseeing all service and support functions while implementing standardized reporting methodologies for performance monitoring. Previously, Ben was a Service Delivery Manager at Atech Cloud, where responsibilities included establishing the Service Delivery Management function and driving continual service improvement processes. Ben's extensive background at Oosha Ltd spanned nearly a decade, including roles such as Head of Service Delivery, Technical Operations Manager, and Service Desk Manager, where leadership of teams and management of services were key focuses. Ben's foundational education includes a National Diploma in Information Technology from Kidderminster College.
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EBC Group
We are EBC Group. Your workplace technology provider. Run your business, whilst we plan, implement and support your technology. EBC Group is an award-winning managed service provider of IT, Cloud, Cyber Security, Print Solutions and Data Management services. As an integrated managed services provider we plan, implement and support our client’s IT and technology, enabling them to run their business smoothly and securely. We have been the trusted partner to our clients for over 30 years and as winner of 'UK Managed Service Provider of the Year', you can rely on us. We provide managed IT services covering the following areas: • Managed IT and IT Support • Cloud solutions • Connectivity & Telephony • Cyber Security • Managed Print Services • Data Management