AP

Abdul Pathan

NZ Information Technology Service Desk Lead at EBOS Group

Abdul Pathan has a diverse work experience spanning over multiple roles and industries. Abdul is currently working as the NZ Information Technology Service Desk Lead at EBOS Group Limited, where they lead a team in handling critical incidents and requests from end users. Prior to this, Abdul worked as an Information Technology Support & CRM Engineer at Xtreme Productivity, managing helpdesk queries and meeting SLAs. Abdul also has experience in IT support and project management roles at SPCA New Zealand. Additionally, Abdul has held various managerial positions at Salmat, Vodafone, and Shell, where they demonstrated their expertise in customer service, team management, and process improvement.

Abdul Pathan's education history includes several qualifications and degrees in various fields.

In the year 2016 to 2017, Abdul attended NZQA, where they obtained a Diploma in Front Line Management. This diploma covered both Level 3 and Level 4 of Front Line Management.

Before that, from 2008 to 2009, Abdul studied at the New Zealand School of Education, where they earned a National Diploma in Networking at Level 7. This diploma focused on Computers and Management.

Abdul also has a Bachelor of Computer Application (BCA) from South Gujarat University, which they completed from 2003 to 2007. During their time at the university, their field of study included ASP.net, VB.net, C#, C, C++, Unix, SQL, Oracle 6i, and Oracle 8i.

Before their tertiary education, Abdul completed their primary, secondary, and higher secondary education at SVEM. Unfortunately, the exact duration and degree name for this education are not provided.

Lastly, Abdul obtained another BCA degree from Veer Narmad South Gujarat University, Surat, from the year 2000 to 2005. This program focused on Computer and Information Sciences and Support Services.

In addition to their degrees, Abdul has also obtained several certifications. Abdul received a National Certification in Front Line Management Level 4 and a National Certification in Business - Level 3 from NZQA in May 2017. In October 2008, they obtained a National Diploma in Networking Level 7. The institution that awarded this diploma is not specified.

Overall, Abdul Pathan has a diverse education history with qualifications in Management, Networking, and Computer Application.

Links

Previous companies

Salmat Ltd logo
Shell logo
Vodafone logo

Timeline

  • NZ Information Technology Service Desk Lead

    January, 2023 - present