Alexandra Ivanova is a dedicated professional with extensive experience in customer success and administrative support roles. Currently serving as a Senior Customer Success Coordinator at EcoVadis since August 2022, Alexandra previously held positions at Ecoline Windows as a Customer Success Coordinator and an Administrative Assistant, where responsibilities included managing databases and coordinating sales appointments. Prior experience includes serving as an Office Manager at NtechLab, where Alexandra implemented sustainability programs and supported HR in the hiring process. Alexandra's career began at WWF-Russia as an Administrator, providing administrative support and coordinating fundraising events. Educational qualifications include a Master's degree in Political Science from Tula State University and a Certificate in Sustainability Management and Enterprise Process Excellence from The G. Raymond Chang School of Continuing Education at Toronto Metropolitan University.