Edenred Belgium
Lanckman Katrien has extensive experience in customer support and marketing, currently serving as the Contact Center Manager at Edenred Belgium since January 2016. In addition to this role, Lanckman has been with Edenred since March 2009, holding positions as Head of Support Affiliates and Marketing Department, as well as Assistante de Direction. Educational background includes studies at Heilig Hart Tervuren and a degree in Graduat en Marketing from Katholieke Hogeschool Leuven.
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Edenred Belgium
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Market leader in prepaid services for companies, Edenred has around 170 staff in Belgium, located in Brussels, Antwerp and Liège, 1,500,000 users and tens of thousands of affiliated businesses. The red ball, the symbol of a system created for the benefit of all, can be found on all the solutions proposed by the Edenred group, whose flagship products in Belgium are Ticket Restaurant®, Ticket EcoCheque® and Ticket Compliments®. Edenred builds up a relationship based on exchange, mutual interest and responsibility with all its partners: • the companies and associations, keen to be attractive employers and to motivate their teams and optimise performance; • the beneficiaries, who appreciate the practical, easy-to-use cards and paper vouchers that make their daily lives easier; • the affiliated businesses, wishing to increase their turnover, ensure customer loyalty and secure their transactions; • the public authorities, aiming to enhance the efficiency of their social and economic policies, circulate them and guarantee the traceability of the funds distributed. This is the position from which Edenred also develops solutions specifically adapted for public institutions, such as the Ticket S voucher (food or clothing aid), the Propreté® cheque, and the Ticket à la Carte® voucher that includes ALE cheques, Chèques Taxi and Chèques Formation.