Ilona Srebnicka

Ilona Srebnicka is currently working at edrone as a Team Leader Customer Service. In this role, Ilona manages 3 support lines, plans and implements new strategies, conducts regular 1:1 sessions with employees, oversees tasks and projects, and maintains high-quality customer service. Prior to edrone, Ilona worked at various companies in customer service and patient support roles, showcasing their expertise in customer relations and service. Ilona holds a degree in Tourism Service Technician from Zespół Szkół Ekonomiczno-Hotelarskich nr 4 w Krakowie.