Rebecca Koopmans

Senior Customer Success Manager at Effectory International

Rebecca Koopmans has a diverse work experience spanning various industries and roles. Rebecca'smost recent position was as a Customer Success Manager at Effectory, starting in July 2022. Before that, they worked as a Customer Success Manager at RecruitRobin | Jouw A.I. Sourcing Tool from March 2021 to October 2021.

Rebecca also took the opportunity to travel and explore the world from October 2021 to July 2022.

Prior to their roles in customer success management, Rebecca worked at art'otel amsterdam as a Front Office Manager from January 2018 to March 2021. Rebecca was responsible for leading and supporting a team of 20 employees, achieving high levels of guest and employee satisfaction, meeting financial targets, and managing administrative deadlines. Rebecca also served as a Management Assistant to the General Manager and as a Front Office Supervisor during their time at the hotel.

Before joining art'otel amsterdam, Rebecca had various roles at PPHE Hotel Group. Rebecca worked as a Trainer from June 2013 to January 2018, responsible for developing and facilitating internal training programs. Rebecca also served as a Revenue Manager from October 2015 to April 2017 and from January 2013 to October 2015. In addition, they worked as a Revenue Coordinator from November 2011 to December 2012.

Rebecca's earlier career includes a role as a Graduate Trainee at Schuuring from September 2010 to July 2011 and as a Management Trainee at Novotel Tainui Hamilton from May 2009 to December 2009.

Rebecca Koopmans has a diverse and well-rounded education history. In 2020, they attended Yale University, where they completed a course in the Science of Wellbeing. Prior to that, from 2010 to 2011, they pursued a Pre-Master degree in Strategic Business Management & Marketing at Breda University of Applied Sciences. Rebecca also holds a HBO degree in International Hotel Management from the same university, which they earned from 2007 to 2011.

Rebecca's educational journey began at Oostvaarders College, where they studied from 2001 to 2007. Although the specific degree and field of study are not mentioned in the provided information, it can be inferred that they obtained a high school diploma during this period.

Additionally, Rebecca has obtained several certifications to enhance their skills and knowledge. In 2019, they completed a certification program called "Vertrouwenspersoon" at Hubert Consultancy. Furthermore, in 2022, they acquired the certification "Customer Success for Impact" from Winning by Design.

Links


Org chart