Michal Blazejczyk

Michal Blazejczyk has a diverse work experience spanning various roles in customer support and software development management. Michal currently serves as a Customer Support Manager at ei3: Industrial Internet Intelligence, starting in April 2022. In their previous role as Head of Support at Behavox from August 2019 to February 2022, Michal led a team and was responsible for maintaining customer satisfaction, collaborating across the company, detecting and reporting production issues, designing KPIs and building dashboards, and improving productivity through automation and tooling. Prior to that, they worked as a Cloud Support Manager/Escalation Manager at SAP, leading a team of engineers supporting hundreds of on-premise and cloud customers. Michal'searlier roles include Software Development Manager/IT Manager at Institut Cardiologie de Montréal and Software Development Manager/Product Owner at Genome Quebec. Additionally, Michal has experience as a Senior Programmer/Analyst at GE Healthcare, where they contributed to the development and release of various software products.

Michal Blazejczyk completed their Bachelor of Science degree in Interdisciplinary studies at the College of Science in Poland from 1994 to 1997. Michal then pursued further education and obtained a Master of Science degree in Physics from the same institution, studying from 1997 to 1999.