Kevin Chang

Product Operations Principal at Eightfold

Kevin Chang has a diverse work experience spanning over several years. Kevin started their career at FormFactor as a Sr. Mechanical Engineer from June 2008 to November 2010. Kevin then worked at EMW, Inc. as a Direct Sales and Marketing Associate from April 2011 to August 2011. Following that, they joined Workbridge Associates as a Recruiter from September 2011 to October 2012.

Kevin's career then took a shift towards the technology industry, beginning at Nitro, Inc. Kevin worked as a Product Analyst, providing technical support for Nitro products, from May 2013 to March 2014. Kevin then took up the role of Product Manager at Nitro from March 2014 to November 2014.

Afterwards, Kevin joined Intercom and worked in several customer support roles. Kevin started as a Customer Support Engineer from July 2015 to May 2016, then moved on to become an Associate Manager, Customer Support from May 2016 to March 2018. Finally, they served as the Manager, Customer Support at Intercom from March 2018 to January 2019.

Kevin's most recent experiences include working at Facebook as a Product Operations Manager from January 2019 to July 2021, and currently at Eightfold, where they initially started as a Product Operations Manager in August 2021 and then progressed to the position of Product Operations Principal in August 2022.

Overall, Kevin has demonstrated their expertise and adaptability across various roles in mechanical engineering, sales and marketing, recruiting, product management, and customer support.

Kevin Chang received their Bachelor of Science degree in Mechanical Engineering from the University of California, Berkeley, where they studied from 2004 to 2008.

Links

Previous companies

Nitro logo
FormFactor logo
Intercom logo

Timeline

  • Product Operations Principal

    August, 2022 - present

  • Product Operations Manager

    August, 2021

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