Sandra Dinklage (Koenig)

Vice President Of Professional Services at ECC

Sandra Dinklage (Koenig) is an experienced professional with a diverse work history. Sandra began their career as an Accounting Clerk at Lincoln Direct Life Insurance Co in 1997. Sandra then worked as a Staffing Coordinator at Kelly Services, Inc from 2000 to 2002, where they handled various human resource activities. Sandra then became a Partnered Staffing Supervisor at Kelly Services from 2002 to 2005, managing over 160 associates working for Novartis Consumer Health.

In 2005, Sandra transitioned to the role of Partnered Staffing Account Manager at Kelly Services, where they were responsible for managing over 160 associates and achieving business goals. Sandra demonstrated success in people management, developed staff members, established a departmental structure, and conducted business reviews.

In 2006, Sandra joined Novartis Consumer Health as a Production Supervisor, where they led a team in meeting customer service and efficiency targets. Sandra focused on improving Overall Equipment Efficiency (OEE), creating and reviewing operational procedures, and ensuring compliance with Good Manufacturing Practices and OSHA guidelines. Sandra held this position until 2012.

From 2012 to 2013, Sandra worked as a Production Supervisor at Sergeant's Pet Care Products, where they supervised and trained manufacturing associates. Sandra ensured compliance with policies and procedures.

Since 2013, Sandra has been associated with Electronic Contracting (ECC). Sandra started as an Office/Service Coordinator and later became an Office Manager from 2017 to 2020. In 2019, they transitioned to the role of Customer Success Manager, responsible for ensuring customer satisfaction. From 2021 to 2022, Sandra served as the Director of Managed Services, promoting growth and consistency in the practice of managed services. Currently, they hold the position of Vice President of Professional Services, joining in 2022.

Throughout their career, Sandra has demonstrated strong leadership, organizational, and problem-solving skills. Sandra has a proven track record of achieving business goals, managing teams, and ensuring customer satisfaction.

From 1993 to 1997, Sandra Dinklage (Koenig) attended Wayne State College, where they pursued a Bachelor's degree in Science with a focus on Human Resource Management/Office Management.

Links

Previous companies

Novartis logo
Kelly Services logo

Timeline

  • Vice President Of Professional Services

    June, 2022 - present

  • Director Of Managed Services

    March, 2021

  • Customer Success Manager

    March, 2019

  • Office Manager

    February, 2017

  • Office Service Coordinator

    May, 2013