Junior Technical Writer

Design · Full-time · Western Cape, South Africa

Job description

About Electrum

Electrum is a leading enterprise payments technology company. We partner with some of South Africa’s largest corporations, enabling them to open up their customers’ access to payments. We love that the projects we work on touch the lives of millions of South Africans every day, making a real difference.

We hire the best of the best and we offer great opportunities for both personal growth and career progression.

The Opportunity

As a Junior Technical Writer, you will enjoy writing, editing, and updating content.  Your responsibilities will include gathering information and producing a variety of documentation to help our clients understand our products and help developers to implement and support them. You will work in the Knowledge and Learning team, and you will regularly collaborate with engineers, business analysts, subject matter experts, and others.

Your work will be instrumental in fostering strong and positive relationships with clients, and will have a significant impact on overall client satisfaction.