Adrian Reynoso has extensive experience in overseeing call center operations and managing teams. With a background in customer service and operations management, Adrian has held various leadership positions in companies such as EGS Global, KM2 Solutions, NCO Financial Systems, and Ashesi Global Services. Adrian is skilled in performance management, providing feedback, coaching, training, and developing corrective action plans to improve operations. Currently, Adrian serves as the COO/VP Operations for EGS Global and Ashesi Global Services, showcasing strong leadership and strategic planning abilities.
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