The Customer Experience Team at Emirates Islamic is dedicated to enhancing the banking experience for all customers. This team works on improving service quality across various touchpoints, addressing customer feedback, optimizing call center operations, managing customer retention, and ensuring personalized service. Their goal is to ensure customer satisfaction and loyalty by meeting the highest standards of Shari'a principles in banking.
Amna Ibrahim
Manager Call Center Operations
Haytham Mohamed Ahme...
Customer Service
Hazem Ezzeldin
Senior Collection Officer (fin...
Meenu Babu
Personal Banker
Mohammed al Haddad
Senior Collection Officer – Ac...
Prachi Pereira
Customer Service Representativ...
Sameer Ahmad Dar
Senior Retention Specialist
Samiya Rifat Saeed
Manager Customer Experience
Tahir Habib
Assistant Manager Customer Exp...