Armando J. A.

Armando J. A. is an experienced IT professional currently serving as a Senior IT Operations Administrator at Emmes since September 2022, providing Tier 3 Help Desk support and acting as the subject matter expert liaison for IT operations. Previously, Armando held roles including IT Associate at Welldoc, where responsibilities included managing user accounts and server alerts, and IT Support Administrator/Assistant Manager at La Familia Assisted Living Inc., focusing on security solutions and account management. Armando's early career at Emmes involved various IT administration duties and active directory management. Educational qualifications include a Master of Science and a Bachelor's degree in Cybersecurity from the University of Maryland Global Campus, along with an Associate's degree in Computer Systems Networking and Telecommunications from Montgomery College.