Dorothy Worrell

Client Service Manager at Empyrean Benefit Solutions

Dorothy Worrell is an accomplished professional with extensive experience in client services, management, and education. Currently serving as a Client Service Manager at Empyrean since September 2013, Dorothy has a proven track record in building client partnerships, managing satisfaction, and overseeing projects to ensure quality service delivery. Previous roles at Empyrean include Associate Client Service Manager and Business Systems Analyst, where responsibilities included data processing, issue resolution, and effective communication with clients and vendors. Dorothy's background also includes administrative management at St. James Episcopal School, teaching roles in Houston ISD, and coordination of national AmeriCorps programs. Dorothy holds a BA in Psychology from Austin College.

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