Melissa Starling

Melissa Starling is an experienced client services professional with a background in Health & Welfare benefits management. Currently serving as Client Services Manager at Empyrean since November 2023, Melissa previously worked at Businessolver as a Benefit Center Advocate, providing support for Health & Welfare benefits and managing case documentation. Earlier roles include National Account Manager at Vault Verify, where Melissa managed a portfolio of 245 clients, and various positions at Alight Solutions, Mercer, bswift, Xerox, and SHPS Inc, focusing on client relationship management, project management, and operational oversight in benefits administration. Melissa holds a Bachelor of Business Administration in Human Resource Management from Strayer University.