Gagan Gupta

Gagan Gupta is a seasoned professional with extensive experience at Encore Capital Group, currently serving as Senior Manager of Operations at Midland Credit Management. Gagan's expertise in Lean Six Sigma methodologies has been instrumental in streamlining litigation workflows across 21 states while ensuring compliance with evolving statutes. With a solid background in business analytics, Gagan has led teams utilizing SQL for data-driven decision-making impacting product launches and internal controls. Notable achievements include successful consolidation of operational sites, development of new servicing capabilities, and significant enhancements to legal claims processing. Gagan holds multiple MBA degrees in Finance and a Bachelor's degree in Chemistry from Delhi University.