Marina Davidova

Head Of Customer Service at Enlabs AB

Marina Davidova has a diverse work experience spanning several industries. Marina is currently working at Entain as the Head of Responsible Gambling for Enlabs, a role they have held since December 2022. Prior to this, they were the Head of Customer Service for Enlabs starting from March 2021.

From 2017, Marina worked at Enlabs as the Head of Customer Service, where they were responsible for managing a multi-brand online gaming company with offices across Latvia, Estonia, Lithuania, Malta, and Spain.

In 2017, Marina also held the position of Head of Partnerships at SoftGamings.

Before that, they worked at Tele2 Shared Service Center as Group Customer Operations Manager for Performance Management from 2016 to 2017. In this role, they focused on operational performance, managing escalations, and identifying outsourcing opportunities. Marina also worked as a Client & Partner Manager for Baltics & Croatia during the same period.

Prior to their time at Tele2, Marina worked at Transcom as a Business Manager from 2013 to 2015. Marina was responsible for developing and managing relationships with major clients, increasing the account revenue, and launching new projects.

From 2007 to 2012, Marina served as a Commercial Manager at Stanhay Webb Ltd, a company involved in agricultural equipment manufacturing. Marina also held the same role at Wordsworth Holding Plc from 2007 to 2010, overseeing commercial operations in several subsidiaries.

Marina's early career included a role as a Senior Project Manager for Estonia, Latvia, and Lithuania at Runway > Your Outsourcing Partner from 2004 to 2007.

Overall, Marina Davidova has extensive experience in customer service, operations management, partnerships, and commercial management across various industries.

Marina Davidova completed their Bachelor's degree in Finance and Financial Management Services from RISEBA University between 1998 and 2002.

Location

Riga, Latvia

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Enlabs AB

Enlabs AB operations consist of owning and managing companies within the sports, casino, and Internet gaming industries.Enlabs stands for Entertainment Laboratories. They create entertainment by offering our customers industry-leading gaming content for all product verticals in combination with first-class local service. Enlabs is the largestiGaming operator in the Baltics and the goal is to continue to expand into one of the top in the world.


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Headquarters

Sigtuna, Sweden

Employees

51-200

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