Abigael Chua

Abigael Chua is a seasoned professional in workforce management, currently serving as Workforce Manager at Enshored since January 2023. Previous roles include Manager of Workforce Management and WFM Assistant Manager at Everise, as well as WFM Senior Lead at PROBE Group. Abigael Chua also held various positions at Teleperformance, gaining experience as WFM Assistant Manager, WFM Supervisor, and Workforce Lead Scheduler. Initial career beginnings were at Aegis PeopleSupport Philippines Inc. as a Real-Time Analyst. Abigael Chua's expertise encompasses team management, capacity planning, forecasting, and scheduling in dynamic environments. Abigael Chua holds a bachelor's degree from De La Salle Araneta University.