Vanissa Colaco

Vanissa Colaco is an experienced professional in customer success and account management with a strong background in SaaS and e-commerce solutions. As of June 2024, Vanissa holds the position of Customer Success Manager at Upwork/Fiverr and has concurrently served as Client Success Manager for Beneplace at EBG since August 2023, focusing on enhancing client satisfaction and brand strength. Prior roles include Enterprise Customer Success Manager at Panopto and Senior Associate Account Manager at Cornerstone OnDemand, along with significant contributions at EY in IT risk analysis and software asset management. Vanissa's educational background includes a Master's in Business Administration with a focus on Finance and Human Resources, and a Bachelor's degree in Commerce.