JM

Johanna Marie Manzanades

Operations Manager at ePerformax Contact Centers & BPO

Johanna Marie Manzanades has a strong background in operations and performance development in the BPO industry. With experience in handling a Telco account, Johanna Marie has held roles such as Operations Manager, Performance Development Supervisor, Performance Development Coach, and Performance Analyst. Apart from their BPO experience, Johanna Marie also has experience as a Customer Service Representative. Johanna Marie Manzanades holds a Bachelor's degree in Human Resource Development and Information Technology.

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Previous companies

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Timeline

  • Operations Manager

    May, 2020 - present

  • Performance Development Supervisor

    January, 2017

  • Performance Development Coach

    June, 2015

  • Performance Analyst

    October, 2012