Luis Piedra

Luis Piedra is currently the Director of Global Customer Technical Support at EPIC iO Technologies. In their previous roles, Luis served as a Board Member at Universidad Cenfotec, Entrepreneur and Consultant in Digital Strategy, Fintech and Customer Experience at Digital Siö, and Senior Operations Manager & Calle Blancos Site Leader at Amazon. Prior to that, Luis held positions at HP and Procter & Gamble in various management roles related to customer service and information technology. Luis holds multiple degrees from prestigious institutions such as INCAE Business School, Tecnológico de Costa Rica, and Columbia Business School, specializing in business administration, digital strategies, fintech, and data analytics.