Vanessa Smiley

Senior Vice President, Operations at EPIC

Vanessa Smiley has a strong background in operations and management, with experience in the insurance and consulting industries. Vanessa is currently working as a Senior Vice President of Operations at EPIC Insurance Brokers & Consultants, where they provide thought leadership and consulting expertise to help clients achieve their financial objectives. Prior to this role, they served as Vice President of Operations at the same company. Vanessa also has experience in digital marketing, serving as an Advisory Board Member for Digital Marketing at USF. Earlier in their career, they held various roles at Beecher Carlson, including Vice President of Claim Operations and Assistant Vice President. Vanessa is skilled in driving growth, reducing costs, and improving operations. Before joining Beecher Carlson, Vanessa worked at Liberty Mutual in roles such as Team Manager and Senior Case Manager, where they supervised claim service teams and resolved customer complaints. Overall, Vanessa's work experience highlights their ability to provide strategic guidance, drive business growth, and effectively manage operations.

Vanessa Smiley holds a Bachelor of Science degree in Marketing from Bradley University. Vanessa obtained this degree at an unspecified time. In addition to their degree, Vanessa has obtained several certifications. Vanessa completed the "Managing Stakeholders in Complex Projects" certification at UC Berkeley Executive Education in July 2023. In March 2023, they completed the "Business Strategy" certification at McKinsey & Company. Vanessa also obtained the "Problem Solving" certification from McKinsey & Company in January 2023. Additionally, they completed the "Adaptability & Resilience" certification from McKinsey & Company in November 2022. In August 2022, they obtained the "B2B Marketing on LinkedIn" certification from LinkedIn.

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Previous companies

Brown & Brown logo
Liberty Mutual logo

Timeline

  • Senior Vice President, Operations

    February, 2020 - present

  • Vice President Operations

    March, 2019

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