Claire Raisin

Claire Raisin is a seasoned professional with extensive experience in client service and operations management. Currently serving as the Lead Client Service Manager at Equifax since November 2021, Claire previously held several roles at TDX Group, including Account Manager and Client Service Manager, where responsibilities encompassed managing public sector client relationships and ensuring service quality to meet designated SLAs and KPIs. Claire's career began in the travel industry with Co-op Holidays and Midlands Co-op Travel, where foundational customer service skills were developed. With a strong background in operational processes, client communication, and performance reporting, Claire has consistently demonstrated a commitment to excellence throughout a diversified career.