Schuman Farhat Chowdhry

Schuman Farhat Chowdhry has a diverse work experience spanning across various industries. They started their career in 1996 at CompuCom as a Shift Lead, providing technical assistance and maintaining service level agreements. In 2002, they joined T-Mobile as a Customer Support Associate, where they provided Tier II support to customers and managed escalations. In 2004, they moved to BlackBerry as a Desktop and Server Support Associate, eventually progressing to roles such as Support Account Manager, Premium Service Manager, and Enterprise Support Account Manager. Throughout their time at BlackBerry, they collaborated with sales teams, managed strategic accounts, and served as the primary point of contact for executive teams. They also mentored and trained account managers, built support capabilities, and maintained relations with Fortune 500 executives. In 2012, they briefly became a Partner at Once Upon a Child, where they managed finance, operations, vendor management, and hiring. Lastly, in 2016, they joined eSentire as a Customer Success Manager, eventually assuming the role of Senior Customer Success Manager.

Schuman Farhat Chowdhry attended the University of North Texas from 1996 to 2000, where they earned a Bachelor of Business Administration (B.B.A.) degree. Schuman Farhat'sfield of study was Entrepreneurship and Strategic Management, with a focus on Computer Information System. Additionally, in the same period, they obtained a Bachelor of Business Administration (BBA) degree from the University of North Texas in Denton, TX, with a field of study in Computer Information System and Entrepreneurship and Strategic Management.

Prior to their bachelor's degrees, Schuman Farhat Chowdhry received an Associate's degree from an institution named "Invalid9380" between 1994 and 1996. Schuman Farhat'sfield of study in this degree was Art and Science in Business.

In terms of additional certifications, they obtained the Scrum Fundamentals Certified (SFC) from SCRUMstudy - Accreditation Body for Scrum and Agile in November 2015. Schuman Farhat also acquired the ITIL Foundation Certificate in IT Service Management from AXELOS Global Best Practice. The specific month and year of obtaining this certification are not provided.