ESG delivers Customer Success as a Service® (CSaaS), enabling you to build, operationalize, and transform your CS organization. We’re here to help you improve metrics and accomplish your ultimate goal of reduced churn and increased retention. Our services combine consultation, process development, people, and automation to increase the capabilities of your Customer Success organization. 

Consulting

Enterprise Software

Professional Services

ESG (Customer Success as a Service®️)

Michael Harnum

Yury Torres

Brittany Bierman

Colby Bock

Customer Success Team

Sales Team

Teams at ESG (Customer Success as a Service®️)

Customer Success Team

Sales Team