Kunal Madan

Service Delivery Director at Espire Infolabs

Kunal Madan has had a diverse work experience spanning several companies. Their most recent position was as a Service Delivery Director at Espire Infolabs starting in 2023. Prior to that, they worked as a Service Delivery Leader at Wipro Limited from 2021 to 2023, where they were responsible for spearheading a large public sector engagement and managing a team of 350 resources.

From 2019 to 2021, Kunal served as the Director of Global Delivery at LTIMindtree, focusing on Microsoft technologies and managing a portfolio of $45 million. Before that, they held the position of Deputy General Manager and APAC Delivery Head at HCL Technologies, where they led offshore and onshore teams and oversaw customers in various geographies.

Kunal also has experience at DXC Technology as a Delivery Manager, where they managed remote infrastructure services and transitioned a project for Motorola. Earlier in their career, they worked at Dell as Manager of Operations, where they grew from a technical specialist to a manager, overseeing a team of 50 technicians and earning multiple awards.

Overall, Kunal Madan has a strong background in service delivery and has managed large teams and portfolios across a variety of industries and technologies.

Kunal Madan completed their Master's in Computer Applications (MCA) from Bangalore University, which they attended from 2000 to 2003. Prior to that, Kunal attended MGN Public School, although the specific time period is unknown. Additionally, Kunal has obtained various certifications, including AZ-100 Microsoft Azure Infrastructure and Deployment from Microsoft in April 2019, Post Graduate Certificate in Project Management (PGCPM) from PM Expert Services Pvt Ltd in January 2019, Agile PRINCE2 from AXELOS Global Best Practice in December 2018, TOGAF 9.1 and TOGAF 9.1 enterprise Architect from The Open Group in July 2017, LEAN IT from HCL LEAN in June 2015, ITIL Intermediator - Service Operations from APMG-International in January 2015, ITIL Foundation from APMG-International in September 2013, Certified ScrumMaster (CSM) from Scrum Alliance in April 2020, and Prince2 Practitioner from APMG UK (specific details unavailable).

Links

Timeline

  • Service Delivery Director

    March, 2023 - present

View in org chart