Ernesto Navarro

Information Technology Specialist at Establishment Labs

Ernesto Navarro has a diverse work experience in the field of information technology. Ernesto started their career at Bell Canada as a Satellite TV Technical Support representative, where they provided customer service and technical support for satellite TV software and hardware. Ernesto then worked at Convergys as a Technical Support Level 2 senior agent, providing DSL technical support for residential and business LAN and WLAN networks.

Navarro continued their career at Amazon as an IT Technical Support Specialist, where they provided local and remote support for hardware and software, troubleshooting various operating systems, and handling networking support. Ernesto also worked as an Employee Resource Associate at Amazon, where they served as an HR representative, providing assistance to employees across different regions.

Navarro later joined CRG Solutions Pvt. Ltd as a Network Response Center Service Desk Analyst, providing call center support for a leading fashion, footwear, and apparel holding group. Ernesto also worked at Auxis as an Information Technology Analyst, and at Allyis as an Information Technology Support Engineer, where they led a project to implement a new network for Microsoft ASMS employees.

Most recently, Navarro joined Establishment Labs as an Information Technology Specialist, continuing their work in the IT field.

Ernesto Navarro's education history began in 1989 when they attended Park Elementary School, where they successfully completed sixth grade and received a promotion. In 1998, they enrolled at Universidad LCI Veritas and pursued a degree in Electrical, Electronics, and Communications Engineering until 2000. In 2015, Ernesto joined Cisco Networking Academy and obtained a Certification in Networking, which they completed in 2017. During the same period, they also attended Universidad Americana (CR) and focused on studying Networking and Telematics Technician. More recently, in 2020-2021, Ernesto pursued additional education in Cyber Security through Coursera, although no degree was specified.

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Timeline

  • Information Technology Specialist

    February, 2023 - present