Julien Boonen is a seasoned professional with extensive experience in customer operations and digital transformation, currently serving as the Director of Customer Operations at Eteck since September 2023. Prior roles include Director of Digital Transformation and Director of Customer Services at Eneco, where responsibilities encompassed commercial operations for B2C and B2B services. Notable achievements include leading the successful reorganization and integration of Eneco and Remu metering organizations. Previously, Julien held positions as Director of Operations & IT at AgroEnergy and Operations Manager at MDDS Metering Company, complemented by early experience as a trainee at ENECO Energie. Julien holds a Master of Science in Economics from Erasmus University Rotterdam and has additional educational background from Michigan State University and Christelijk Lyceum.