Ethos Farm
Susana Brito is a seasoned professional with extensive experience in guest and customer service management across various industries. Currently serving as the General Manager of Guest Experience at Ethos Farm since October 2024, Susana previously held the position of Operations Manager at LaGuardia Gateway Partners from February 2023 to October 2024, and has also managed operations at Altitude Handling and Pacific Atlantic Handling. Susana's career in customer service includes significant roles at TAP Portugal as a Customer Service Senior Supervisor and British Airways as a Duty Manager in Customer Service. Additionally, Susana has experience as a Real Estate Agent at Zip Realty, Inc. Susana holds an Associate's degree in Hotel, Motel, and Restaurant Management from Nassau Community College, earned between 2004 and 2007.
This person is not in any teams
This person is not in any offices
Ethos Farm
Award-winning Customer Experience and Employee Experience consultancy with offices in London and New York. 38th Fastest Growing Private Company in the UK 2023 | Top 100 UK Great Place to Work 2023| Top 40 UK Great Place To Work for Wellbeing 2023 |Forbes Business Council CX Associate | CPD Accredited | Safe Contractor Accredited | ACI World Business Partner | Revo Member | MLC Accredited | Foundation Charity Partner to LandAid | Member of the Airport Promotion Agencies and a nice bunch of people to work with 😊 We offer consultancy services, learning and development design, creation and delivery, staffing solutions and innovations. Get in touch at hello@ethos.farm