Talia Gutman is an accomplished professional with extensive experience in customer service, training, and investment analysis, currently serving as the Director of Customer Service and Knowledge at eToro since June 2010. Talia has successfully managed a large team of Training Specialists to enhance customer-facing training across various departments and implemented a company-wide Learning Management System. Previously, Talia held roles such as Investment Analyst, where responsibilities included managing premium clientele and analyzing trading portfolios, and customer and sales team leader positions, focused on achieving performance targets and coaching team members. Talia's background includes an Account Manager role at Ava FX and civic service experience at the Prime Minister's Office. Talia holds a Management Certification from Harvard Business School, a Master of Arts in Middle Eastern History from Tel Aviv University, and a Bachelor of Arts in Political Science and Government from The University of Manchester.
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