Bárbara Daniela Segura Cozmar

Bárbara Daniela Segura Cozmar has extensive experience in customer support, translation, and hospitality. Currently employed as a Customer Support Website Agent at Euromonitor International since April 2021, Bárbara has also worked as a freelance translator since January 2018, providing translation services for various projects including technical documents and personal curricula. Prior roles include serving as a Contact Center Executive at SERCOMED S.A., where responsibilities included scheduling medical appointments and managing customer feedback, and as a Customer Care Representative at explora, where Bárbara handled hotel reservations and sales. Additionally, Bárbara has experience in front desk operations at prestigious hotels such as Mandarin Oriental and Grand Hyatt Santiago. A well-rounded professional in education, Bárbara holds a degree in English Education from Universidad de Santiago de Chile and completed a course in Tourism Offer Design in 2020.