Anastasiya Prokhorova

Anastasiya Prokhorova has a diverse work experience spanning various roles and industries. Anastasiya is currently a Technical Support Team Lead at EVBox. Prior to this, they worked at eToro, where they held several positions. Anastasiya was a Shift Lead - CSTechnical Team, responsible for managing shifts and workforce efficiency, implementing data-driven reporting frameworks, and improving workflow procedures. Anastasiya also served as a Technical Support Specialist, handling escalated technical issues and bugs, conducting data-driven technical investigations, and training CS leaders and representatives. Before joining eToro, Anastasiya was a Customer Service Representative, consistently achieving KPIs and providing exceptional customer service.

Prior to eToro, Anastasiya worked as a Media Manager at Medianet Interactive, where they managed paid search campaigns for multiple global companies, provided daily reports, and presented their own affiliate project at an annual exhibition. Anastasiya also had their own business, Pro Point Business Center, where they served as a Managing Partner from 2015 to 2017.

Anastasiya's career started at Shuraa Business Setup, where they worked as a PA to the CEO & Chairman. In this role, they established partnerships, provided administrative legal support to start-up companies, assisted with business development, and facilitated the process of obtaining licenses.

Overall, Anastasiya Prokhorova has demonstrated expertise in technical support, customer service, team leadership, project management, and business development throughout their career.

Anastasiya Prokhorova's education history includes attending Gvahim in 2018. The specific degree and field of study are not mentioned. Prior to that, they completed their Bachelor's degree in Management from Kiev National Linguistic University, attending from 2009 to 2013.