Haider Ali

Technical Support Team Lead at Modisoft

Haider Ali has work experience in the field of technical support and customer service. Haider started their career as a Technical Support Team Lead at Modisoft Inc in March 2023. In this role, they were responsible for installing and configuring computer hardware and software, as well as providing Level 1 and Level 2 technical support to end users. Prior to that, Haider worked as a Customer Service Specialist at Modisoft Inc starting in May 2022. Haider also has experience as a Technical Support Engineer at Fiberlink Get-Connected from January 2022 to May 2022.

Haider Ali pursued their education with dedication and determination. From 2015 to 2017, they attended STEPS College, where they pursued Pre-Engineering and completed their F.S.C degree. Building on their interest in the field, Haider then furthered their education at COMSATS Institute of Information and Technology from 2018 to 2022. During this time, they pursued a BSCS degree with a specialization in Data Science. Haider's educational journey reflects their commitment to knowledge acquisition and their passion for the subject matter.

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Timeline

  • Technical Support Team Lead

    March, 2023 - present

  • Customer Service Specialist

    May, 2022