Katie Hicks

Katie Hicks is an experienced professional in customer success and account management, currently serving as Strategic Advisor Manager at Eventbrite since September 2019, after holding roles including Technical Client Success Manager and Customer Success Contractor. Prior experience includes serving as Strategic Account Manager at Home Team Marketing, where Katie maintained a 100% retention rate and increased sales for key accounts. Previous roles also include Local Marketing Specialist at Brandmuscle, Project Coordinator at Magnum Energy Solutions, Event Coordinator for High Tide Management/Meredith Camp Events, and Sports Marketing Representative for IMG. Katie began a career in sports and media during an internship at ESPN Cleveland and holds a Bachelor of Arts degree in Mass Communication from Miami University.