Giulia Reinery

Giulia Reinery is a seasoned professional in operations and customer success, currently serving as a Senior Onboarding Manager at JUPUS since November 2025, where the focus is on automating administrative tasks and enhancing client communication for law firms through an advanced AI solution. Prior to this role, Giulia held the position of Head of Operations & Customer Success Germany at Hublo from February 2023 to October 2025, managing client portfolios across various hospital types to ensure satisfaction and product adoption. Giulia's experience also includes managing operations in customer service at Coolblue, leading teams at Kapten & Son, and holding various roles at Peek & Cloppenburg KG Düsseldorf, demonstrating a strong foundation in customer service and operational excellence. Educational achievements include a Bachelor of Arts in Betriebswirtschaft und Management from SRH Fernhochschule and a vocational qualification as a Kauffrau im Einzelhandel.