Julie Dragoo

Julie Dragoo is an accomplished professional with extensive experience in customer strategy and operations within the energy sector. Currently serving as the Sr. Director of Customer Strategy & Support at Evergy since June 2018, Julie previously held the role of Director of Customer Operations Support. Prior to this, Julie was with Kansas City Power & Light from January 2010 to June 2018, where responsibilities included managing meter-to-cash processes for 800,000 customers in the capacity of Director of Revenue Management. Earlier experience includes managerial positions at Aquila, starting from October 2000 through October 2010, including roles as Manager of Meter Reading & Field Service and Manager of CSC Operations. Julie Dragoo earned an Executive MBA from the University of Missouri-Kansas City between 2018 and 2020 and holds a degree from Emporia State University obtained from 1993 to 1997.